Shipping and Delivery Policy

Shipping Fees & Charges

Shipping rates are calculated based on weight, dimensions and destination. It’s also based on your selected shipping option. We do offer FREE SHIPPING for some specific items.

Note: Your shipping fee (if any) will be clearly indicated at the time of checkout that available in the Order Summary box.

Currently we only available to ship to Peninsular Malaysia, Sabah and Sarawak. Your parcels are delivered using the following courier services Poslaju
All addresses are unable to make any adjustment once already in processing. (unless special case)

 

Delivery Time

We try our best to prepare your orders and send them out as soon as we can but orders can only be shipped during working days and hours. We hope our beloved customers might note that Adore.asia does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we're on your side and will help in any way we can.

Office Hours are from Monday to Friday, excluding Public Holidays.

 

During Promotion Periods

During peak periods, there may be some delay in shipping. Please bear with us as we could not fulfil the usual next day delivery promise due to large volume of orders, transaction and availability issues.

For more details or inquiries on shipping issues,
Please contact us at: 03-80119890 or support@adore.asia